Video Case Study: Ryder and BJC Healthcare

Healthcare supply chains are under intense scrutiny. The pandemic exposed inefficiencies with inventory management, visibility, and delivery of essential patient care supplies. It showed the traditional model for managing the complex organization of inventory, people, activities, data, and resources that supply hospital systems, has fallen short and left many healthcare supply chains scrambling.

In today’s healthcare supply chain management, there are two models most healthcare organizations fall into —a distribution model managed by a distributor or the self-distribution model. Traditionally, in a distribution model, control of the supply chain starts at the hospital dock door. The healthcare organization doesn’t manage the inventory or distribution to the hospital network. With self-distribution, the supply chain begins at the warehouse dock door, and includes full visibility and control of the end-to-end supply chain.

In addition to the visibility and control, organizations are lowering costs and improving patient care with more reliable service through self-distribution models. However, just like there are two models, companies that choose to do self-distribution have a choice of either doing it on their own or using a turnkey solution from a provider such as Ryder. By using a provider, companies can leverage expertise, scale, warehouse management, automation technology, transportation solutions, and labor including warehouse workers and drivers.

In this video case study, learn how Ryder customized an end-to-end supply chain and transportation solution for BJC Healthcare, an organization that serves 14 facilities and more than 3,200 beds, Ryder began by finding a centralized location for the warehouse to serve the entire network. The more than 400,000 square foot, ambient temperature facility was designed from the ground up and includes 1.3 miles of conveyors, 44 dock doors, and houses 17,000 SKUs. The warehouse is a central supply center that includes medical devices, pharmaceuticals, and day-today supplies, and includes automation and proprietary technology platforms.

Ryder’s fully integrated solution includes employees from logistics engineers and operators to warehouse workers hired, trained, and managed by Ryder. Ryder also manages outbound transportation through our Ryder Dedicated Transportation Solution. This includes customized vehicles ranging from tractor-trailers to box trucks, and drivers hired and trained by Ryder specifically for the healthcare organization.

Watch the video to see the logistics solution in action.